FAQ/Contact

Frequently Asked Questions

How long does shipping take?

Standard shipping typically takes 5-7 business days within the United States. Express shipping takes 2-3 business days. For complete shipping information and rates, visit our Shipping Policy.

How can I track my order?

Once your order ships, you'll receive a tracking number via email. You can use this number to track your package.

Do you ship internationally?

We currently ship within the United States only. We do not offer international shipping at this time.

How should I care for my jewelry?

Although most of our jewelry is gold-filled (which is more durable than gold-plated), we still recommend proper care to keep your pieces looking beautiful for years to come:

Store pieces separately in a soft pouch or jewelry box to prevent scratching
Remove jewelry before swimming, showering, or exercising
Avoid contact with perfumes, lotions, and harsh chemicals
Clean gently with a soft, lint-free cloth
Keep away from extreme temperatures and direct sunlight

With proper care, gold-filled jewelry can last for decades!

What is your return policy?

We want you to be completely satisfied with your purchase. For detailed information about returns, refunds, and exchanges, please visit our Refund Policy.